UX Media

We help you make more money with your website by providing customer insight through user centred design and research.

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Business analysis

Benchmarking

Benchmarking is a little like competitive analysis, without the competitors. It involves assessing the cost value, quality and performance of your website.

Find out more about Benchmarking

Persona creation

Personas, which are also known as user profiles, are fictitious characters created using demographic data about your target or existing audience. They represent the people you are providing your product or service for, giving them a 'real' face.

Find out more about Persona creation

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Case studies

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Creating a highly usable information architecture and online insurance purchasing process for the over 50s.

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NHS Direct

UX Media are pleased to provide solution architecture and user experience research to NHS Direct's primary health information resource.

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B&Q

Leading DIY brand, B&Q, commissioned UX Media to provide user experience services for both their recent website redesign and a review of the online checkout process.

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